Information and systems
What's needed
Prepare sources, access and connections for the business process.
With Sabio
Documents and Google Drive, plus custom integrations within the agreed scope.
What's included with Sabio
Why choose SabioIA?
If you're considering building your own solution or using another AI tool, the decision depends on the process you need to address and who will launch and maintain it. Sabio brings together the platform, implementation and ongoing support.
What to evaluate before choosing
Connecting an AI model is one part of the work. Here are other needs to include in your evaluation.
Customer service and conversations
What's needed
Define the channels and how the team will review customer service.
With Sabio
Conversations on WhatsApp, web and Instagram, with a supervision dashboard.
Control and improvement
What's needed
Organize permissions, oversee responses and correct behavior.
With Sabio
Team and permission management, human intervention and approved corrections.
Launch
What's needed
Test with users, train the team and maintain the solution.
With Sabio
Guided implementation and platform maintenance.
From a question to a useful answer
Agents work with the information connected to Sabio and the instructions defined for each use case. A customer can ask about an exchange policy on WhatsApp, while an employee can find an internal procedure through a conversation.
For your customers
How can I exchange a product?
You can request an exchange within 30 days, keeping the packaging. Here are the steps in our exchange policy.
For your team
Where is the employee onboarding process?
The onboarding guide is in the People handbook. It includes the documents, access and activities for the first week.
Illustrative examples. Responses depend on the information and rules configured.
A team by your side
- Together, we define a first use case and the criteria for validating it.
- We configure the agreed sources, channels and tools.
- We launch the agent with your team and support its use.
The demo helps you assess the scope, integrations and commercial plan you need. You can compare that proposal with the resources and maintenance an in-house solution would require.